If your Mac shows printer states "Offline" or not display in "Printers&Scanners", it means that Mac did not recognize the printer.
● Please try to unplug and plug the USB cable on the Mac computer and printer sides.
● Then restart the printer (power off then on).If it is still not displayed in "Printers&Scanners", we need to check the USB connection.
● Connect your own flash drive using the USB adapter and check whether the computer can read the data.
● Unplug the flash drive and replace it with the USB cable of the printer. Usually, if a Mac can recognize a flash drive, it means that the USB adapter provides a stable data connection for the flash drive. Similarly, the USB adapter can provide a stable data connection for a printer. If the flash drive is not recognized, it may be necessary to change the USB adapter.- If it is still not display in "Printers&Scanners", please contact our after-sales service.
Comments
0 comments
Please sign in to leave a comment.