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  1. SVANTTO
  2. Attendance Machine (IAM02)
  3. Other issue

Other issue

  • Why can't I clock in after registering my ID card
  • Why are there so many vertical/horizontal stripes on my display?
  • Why does the attendance machine die and operate without any response?
  • What can't my machine connect to the Internet?
  • Why does the LED in the fingerprint area not light up?
  • Why can't I upload the data to USB flash drive but I can download the data?
  • When I turn it on there are two black dots on the screen?
  • What is “Power off” At? How do I configure the Sleep Screen settings?
  • Why is there no sound from the margin keys and no sound from attendance?
  • Why does the time clock go to zero after a power failure and a restart after a period of time?
  • How do I add a check-in/check-out record if an employee does not remember to clock in or out?
  • What should I do if the administrator has changed or does not remember my password?

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