Why can't I download the report, it says "Insert USB Disk"or "USB disk operation failed" ?

A: The reason for this is that the Attendance machine does not recognize the USB flash drive.

• Please re-insert the  USB flash drive, insert it and then click Download “Report Sheet”
• The attendance machine does not support the format of the USB flash drive as exFAT, please insert the USB flash drive and format it as FAT32 in the computer.
• The USB flash drive has been damaged and needs to be replaced.

Tip: Please use the SVATTON USB flash drive included in the package as a matter of priority to ensure that you can use it properly.