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  1. SVANTTO
  2. Attendance Machine (IAM02)
  3. User and Attendance Issue

User and Attendance Issue

  • Why does the time and attendance machine screen show “Verify manger” and I can't access the menu screen?
  • Why does my NFC or ID card not work?
  • What does my ID show that I have clocked in successfully, but I have not actually clocked out.
  • How to calculate the accumulated working hours of each employee(Model IAM02 )
  • Why is there a late arrival/early departure record in the attendance statistics summary table but no late arrival/early departure record in the record search?
  • Why is it that I have regular attendance but my absences are shown in the statistics ?
  • Why can't I enter my fingerprints when I enroll a new user ?
  • Why can't I add a new dept in Shift Management?
  • Why can't I download the report, it says "Insert USB Disk"or "USB disk operation failed" ?

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