- Run the automatic label identification on the printer.
- Load at least than 8 consecutive papers into the printer (When you load paper, please pull the paper out a little bit in front of the printer).
- After the paper stop moving, press and hold FEED (red/blue light), and when you hear a beep, release the feed.
- The printer will learn the size of the paper at this time, and the top of the printer will light up in blue when it stops. After the process is complete, the printer is back to normal.
- Please confirm the size of the paper.
- Set the size of the paper on the computer. Please ensure that the computer's size setting (Mac and Windows) is the same as the paper.
For Mac:
Set your custom label size:
- In your print preview page, click on "Paper Size".
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Click on "Manage Custom Sizes".
- Enter your paper size and margins on the next window and click OK. You can rename your new label size by double-clicking on the highlighted item on the left.
- Select the size (the size of the paper) you added.
For Windows:
Set your custom label size:
- Please enter the setting interface:
Settings -> Bluetooth & devices -> Printers & scanners -> Click on '4BARCODE 4B-2063C' -> Printing preferences -> Page Setup -> New.
- Svantto recommends using Google Chrome to open PDF files. Select the size (the same size as the paper) you added, and select "fit to printable area".
- In your print preview page, click on "Paper Size".
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